Refund policy

Returns Policy

Return Policy

We offer a 30-day return policy. If 30 days have passed since your purchase, we cannot offer you a refund or exchange.

Eligibility for Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. Items that are not in their original condition, are damaged, or have missing parts not due to our error are not eligible for returns.

Refunds

Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at sales@bigpigtrap.com and send your item to:

1699 Moor High Road
Crawford, MS 39743

Shipping

To return your product, mail it to:

1699 Moor High Road
Crawford, MS 39743

You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on your location, the time it may take for your exchanged product to reach you may vary.

For items valued over $75, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.